Reference

How We Handle Your Data

We keep this policy tied to your account, your device, and the payment rail you use, so you can see why each data point exists.

IndonesiaDANAQRIS

Browse Lobby Read FAQ

When This Policy Applies

slotnesia Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to accounts, device logs, and payment records tied to slotnesia in Indonesia, and only where local law permits the service. When you send DANA, OVO, GoPay, or QRIS, we keep the reference, time, and status to match the payment to the right account

1
and reduce errors. We also record basic login and browser data, the device path you use on Android Chrome, iPhone Safari, or desktop, and the checks tied to withdrawal requests so we can verify ownership before anything is released. If a request comes from outside an
2
allowed area, or a rule changes in the place tied to your session, we follow the local rule first. We do not use that data for unrelated purposes, and we keep the record only as long as the legal reason still exists.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS OPEN

Where To Send Privacy Requests

If you want a copy of your data, want us to correct a detail, or want a record removed where the law allows, contact us from the email linked to your account.

WhatsApp Use WhatsApp for quick privacy questions, especially if you need help with consent, device history, or a data copy. Send the message from your registered number so we can match it to your account faster.

Email Email works well for correction or removal requests. Include your registered name, the last login device, and the change you want, so our team can verify the account without extra back-and-forth.

In-app form Use the form inside your account when you want a written trail. It helps us log the request, track the status, and return to you with the final action after identity checks.

DATA HANDLING RULES

How We Keep Data Clean

We keep your privacy settings tied to the account, not to the device alone, so you can move between desktop, Android, and iPhone without losing your choices.

Data handling

We collect only the details that help open, secure, and service your account: contact route, login history, device model, browser, and payment references. That lets us match DANA, OVO, GoPay, and QRIS activity to the right account without extra data.

Cookies

Cookies remember your session state, language choice, and the last page you opened. They also help us keep you signed in across Android, iPhone, and desktop browsers, while reducing repeated checks each time you return.

Security

We protect account access with password checks, session expiry, and login alerts for unusual devices. If you change your email or phone number, we ask for a fresh verification step before we accept the update.

Retention

We keep active records while your account is open and hold certain logs for disputes, security checks, and payment matching after that. When a record is no longer needed, we remove or anonymise it where local law allows.

Request changes

You can ask us to correct, export, or remove records by sending a message from the contact route tied to your account. We will ask for a small verification step before making any change that affects identity or access.

Local law

If a request comes from outside an allowed area, we may not be able to provide the same service. Eligibility depends on local law, and we only process accounts and sessions where that law permits.

Common Questions About Privacy

If you want to know what we keep, how long we keep it, or how to change it, the answers below cover the requests we hear most often. They focus on account data, cookies, device logs, and the steps for asking us to correct or remove records where local law allows. If your case is tied to DANA, OVO, GoPay, QRIS, or a specific device, add that detail in the same message so we can check it faster.

We collect the details needed to open and secure your account: name, contact route, device type, login time, and payment references for DANA, OVO, GoPay, or QRIS. We keep the set tight and use it only for account work.

Cookies remember your session state, language choice, and the last page you opened, so you do not need to reset them each time. They also help us spot odd login patterns from Android, iPhone, or desktop browsers.

Yes. Send the request from the email tied to your account and include your registered number or username. After we verify you, we can share the data we hold, as long as local law allows that release.

We keep active account records while your account is open and hold certain logs for disputes, security checks, and payment matching after that. The exact timing depends on the record type and the legal rule that applies.

Send the new detail through WhatsApp, email, or the in-app form, then complete the verification step we send back. We only update contact routes after we confirm you own the account.

It applies to accounts and sessions tied to our Indonesia service, and only where local law permits. If you open from another place, the same data rules may not apply and we may limit the service accordingly.

How We Handle Your Data

Where To Send Privacy Requests

How We Keep Data Clean

Data handling

Cookies

Security

Retention

Request changes

Local law

Common Questions About Privacy

01 What data do you collect when I open an account?

02 Why do you use cookies on my device?

03 Can I ask for a copy of my data?

04 How long do you keep my account data?

05 How do I change my email or phone number?

06 Does this policy apply outside Indonesia?

Related Pages